Refund policy

Returns & exchanges

All products are genuine and supplied new in their sealed box. If your item arrives damaged, faulty or not as described, contact us within 14 days of delivery and we will arrange a replacement or refund.

• Items must be returned with all original packaging, accessories and proof of purchase.
• Opened items that are not faulty may not be eligible for return for hygiene or software-activation reasons (for example earbuds, personal care and activated devices).
• Manufacturer warranty claims are handled according to the brand's warranty terms; we will help you with the process.

Cancellations

You can cancel your order free of charge any time before it is delivered.

Refunds

Once a returned item has been received and inspected, approved refunds are paid by cash or bank transfer within 7 working days. Refunds include the 5% VAT paid.

How to start a return

Revanto · Dubai, United Arab Emirates
WhatsApp / phone: +971 52 885 4561
Email: revantoglobal@gmail.com