Revanto 3-Day Customer Return Policy
Separate and distinct from the 1-Month Commercial Defect Warranty
🔄Return Window: 3 Calendar Days
Revanto provides a 3-calendar-day return window starting upon courier delivery for change-of-mind or cosmetic preferences, provided the device is in the exact condition received with all included packaging and accessories.
AED 0.00
Zero restocking fees applied
Free or AED 25
Free for defects; AED 25 remorse pickup
Doorstep / Hub
Courier pickup across UAE or Dubai Hub
2–3 Business Days
To original card or UAE bank transfer
1. Return Eligibility Conditions
- Return request initiated within 3 calendar days of delivery.
- Device returned in original received cosmetic state with zero new damage.
- Complete sign-out from Apple ID / iCloud or Google accounts, and screen lock removed.
- All accessories, cables, warranty cards, and packaging must be returned intact.
2. Technical Inspection & Refund Disbursement
Upon receipt at our Dubai hub, returned devices undergo serial/IMEI verification and functional bench testing to verify no tampering or component switching occurred. Refunds are disbursed to your original payment method (Card / Apple Pay) or UAE bank transfer within 2–3 business days of passing inspection.
3. How to Initiate a Return
To start a return, contact our customer support team at support@revanto.me or WhatsApp +971 52 885 4561 with your Order ID and device IMEI. Our team will schedule doorstep courier collection within 24 hours across the UAE.